Frequently Asked Questions

Find quick answers to common questions about our products, rentals, and services—all in one place.

Common Questions

Get Quick Answers to Help You Get Started

We understand that medical equipment can be unfamiliar territory. That’s why we’ve gathered some of the most common questions from our customers to help you feel confident and informed—whether you’re renting, purchasing, or scheduling a repair.
We offer a wide range of rental options including hospital beds, wheelchairs, walkers, and other mobility aids—cleaned, maintained, and ready for immediate use.
Our rentals are flexible. You can rent equipment short-term (weekly) or long-term (monthly), depending on your specific needs.
Yes! We provide hassle-free delivery and pick-up services for all rentals. Our team ensures safe setup and clear instructions for use.
We offer both new and high-quality refurbished medical equipment. All items are carefully inspected and maintained to meet safety standards.
Absolutely. Our technicians are on standby to respond to urgent repair needs, ensuring minimal downtime for essential medical equipment.

Comprehensive Medical Equipment Services

From quick, reliable repairs to flexible rental options and high-quality equipment sales, MedTech DIY is your go-to partner for complete healthcare solutions. We tailor our services to fit your needs—ensuring minimal downtime and maximum care.
Payment Questions

Everything You Need to Know About Paying for Our Services

We aim to make the payment process as smooth and stress-free as possible. Whether you’re renting equipment, purchasing supplies, or requesting repairs, here are the most common payment-related questions our clients ask—and the answers you need.

We accept major credit cards, debit cards, bank transfers, and cash. For convenience, e-transfer options are also available.

Yes, for most rentals and repair services, we require upfront payment or a deposit to secure the booking and prepare your equipment.

Absolutely. We provide detailed receipts and invoices that can be used for insurance claims or reimbursement documentation.

In certain cases, especially for high-cost equipment purchases, we may offer flexible payment plans. Contact us directly to discuss your options.

No. We pride ourselves on transparency. All costs, including delivery and service fees, will be clearly outlined before you confirm your order.

More help & support

Customer support

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